It is easy and convenient to pay your rent and service charges safely and securely online - all you need is a reference number and a valid payment card.

For rent payments, your reference number is your tenancy number which is on your rent statement. For all other payments, please use the number referred to on the invoice or in our correspondence.

  • Rent and/or Service Charge payments – nine digit tenancy code beginning with a four or five
  • Sundry payments – 8 digit customer code, for example 12/000000

If you do not have a reference number please contact Progress Connect on 03333 204555 (telephone lines are open between 8am and 6pm) or web chat with us.


Have you thought about Direct Debit?

Paying by Direct Debit is simple and convenient. You can now set one up online here. Once set up your payments are taken automatically from your account on your preferred day on the month. Click here to set up a Direct Debit. Alternatively please contact us.

United Lincolnshire Hospitals Trust staff can also pay rent by salary deduction.