You can report a repair online by using our repairs reporting system below.

Repair and replacement of white goods (fridges, toasters, TVs and microwaves) is dealt with by the on-site accommodation offices and caretakers. Please contact the relevant accommodation office to let them know about the problem and they will issue a replacement or get the item repaired as soon as possible.

For more information about repairs and maintaining your accommodation, please click here.

Report a repair

If you have already reported a repair and you want to track its progress then please contact us.